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Frequently Asked Questions

For Owners

  • Branding & Marketing
    We’ll help you market and advertise your property across multiple platforms, including MLS, ensuring you find a qualified tenant faster.
  • Tenant Portals
    We offer intuitive Tenant Portals for easy online rent payments, auto-pay, and maintenance requests. For property owners, our Owner’s Portal provides quick access to financial reports and important documents, ensuring transparency and control at your fingertips.
  • Bookkeeping & Rent Collection
    As your property management partner, we handle all the details— from bookkeeping and financials to rent collection—so you can focus on what matters most.
  • Tenant Screening
    We thoroughly screen and conduct background checks on all prospective tenants to protect your property and secure a reliable source of income.
  • Consulting
    We’ll guide you every step of the way, offering expert market insights to help you maximize your profits and uncover new opportunities.
  • Compliance
    We will maintain all records and manage the property in full compliance with Illinois laws and the applicable county regulations, including property maintenance, tenant rights, zoning laws, and other legal requirements.
  • Financial
    We will collect rental payments or HOA dues on a timely basis, ensure the property operates within the established annual budget, and provide detailed monthly financial and management reports that track income, expenses, and overall property performance.
  • Property Oversight
    We will enforce all rules and regulations, conduct regular property and unit inspections, and ensure the overall upkeep and appearance of the property to maintain its value and ensure resident satisfaction.

For Residents

  • Branding & Marketing
    We’ll help you market and advertise your property across multiple platforms, including MLS, ensuring you find a qualified tenant faster.
  • Tenant Portals
    We offer intuitive Tenant Portals for easy online rent payments, auto-pay, and maintenance requests. For property owners, our Owner’s Portal provides quick access to financial reports and important documents, ensuring transparency and control at your fingertips.
  • Bookkeeping & Rent Collection
    As your property management partner, we handle all the details— from bookkeeping and financials to rent collection—so you can focus on what matters most.
  • Tenant Screening
    We thoroughly screen and conduct background checks on all prospective tenants to protect your property and secure a reliable source of income.
  • Consulting
    We’ll guide you every step of the way, offering expert market insights to help you maximize your profits and uncover new opportunities.
  • Compliance
    We will maintain all records and manage the property in full compliance with Illinois laws and the applicable county regulations, including property maintenance, tenant rights, zoning laws, and other legal requirements.
  • Financial
    We will collect rental payments or HOA dues on a timely basis, ensure the property operates within the established annual budget, and provide detailed monthly financial and management reports that track income, expenses, and overall property performance.
  • Property Oversight
    We will enforce all rules and regulations, conduct regular property and unit inspections, and ensure the overall upkeep and appearance of the property to maintain its value and ensure resident satisfaction.
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